Every map starts with a trigger, then continues with a series of steps. These step types and their fields are the same whether you are working in FixFlow or Canvas.
Trigger: either a person taking an action (task) or something that happens independently of a person (event) to start the workflow.
Manual Action: a step carried out by a person.
Automated Action: a step carried out by a system or tool.
Approval: a step that requires sign off before the workflow can continue.
Meeting: time spent in a meeting as part of the process.
Delay: waiting time that is not active work.
Decision Branching: a point where the process splits into two or more paths.
End Step: where a path through the workflow completes.
See the individual article for each step type for the full list of fields you can fill in.
